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16.03.2013, 05:38 | #1 |
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Microsoft Dynamics CRM Team Blog: CRM Documentation Strategy
Источник: http://blogs.msdn.com/b/crm/archive/...-strategy.aspx
============== Convergence begins this weekend and we would like to take this opportunity to help you find the information you need for Microsoft Dynamics CRM. Amy Lanfear and Amy Langlois will be offering an interactive session called “Finding Help When & Where You Need It: Microsoft Dynamics CRM Documentation, Resources & Communities”. This session will be held Wednesday at Noon and Thursday at 3:30 PM. We would love to see you! At Convergence, we’ll be handing out a reference guide to all the resources we provide. Here is a download: Dynamics CRM Help & Resources Data Sheet Finding Help When You Need It: A Guide to Online Resources Where can you find our content? We know that Microsoft Dynamics CRM has many sites and that searching for and locating documentation and resources can be a challenge. The goal of this datasheet is to help you navigate our websites and in-product help, and to understand when to use each resource. Websites Our websites are organized to support the customer lifecycle. Each phase is supported by a different set of sites. Site Evaluate Implement Customize Train Help & Support CRM Pre-Sales ü CRM IT Pro Center ü ü ü CRM Developer Center ü ü CRM Resource Center ü Dynamics CustomerSource* PartnerSource* ü ü Microsoft Learning ü Online Communities ü ü ü ü *Requires service plan enrollment (included with subscription to CRM Online) Resources for Evaluation & Purchase When you are evaluating Microsoft Dynamics CRM:
When you are ready to deploy, upgrade or administer Microsoft Dynamics CRM:
When you are using Microsoft Dynamics CRM:
When you are ready to customize Microsoft Dynamics CRM:
Resources that both your partner and in-house development team can use.
How To Find Content
You can use the Microsoft Connect site to send feedback about Microsoft Dynamics products. You can also use the feedback link found at the bottom of documentation topics to send feedback about the information presented in the topic. Blogs
Источник: http://blogs.msdn.com/b/crm/archive/...-strategy.aspx
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